Auditing 10.2 Non-Conformance and Corrective Action (Objective Evidence)

Standards Tips & Lessons Times Read: 460
  Verify corrective actions are verified for effectiveness

Verify records for:

bullet green arrow 25The nature of nonconformities and any subsequent actions taken

bullet green arrow 25The results of any corrective action

bullet green arrow 25Documented Problem solving & error proofing processes

bullet green arrow 25Warranty management process (Where applicable)

bullet green arrow 25Customer complaint and field failure tests analysis and communication (Includes embedded software if app.)