Define Root Cause - Sample Lesson

This is a short lesson about Root Cause and managing risks in your ISO management system.

	Why did it happen Why did we not catch it earlier in our system (As applicable) There may be multiple root causes (See points above) Many methods, but the "5 Whys" is a very good standard process. Identifying the true root cause is absolutely critical to the entire process Do not just restate the nonconformance Root Cause should be a statement of fact Initial versus mature system nonconformances

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